Are you looking for a guide to Virgin Australia’s flight cancellation policy? It is very important to have a clear idea about airline cancellation policy as the cancellation policy decides different cancellation terms and conditions. A flexible cancellation policy provides passengers peace of mind and allows customers to make cancellation of their flight reservations. This article will deliver the detailed key highlights of Virgin Australia's cancellation policy which deliver information to customers about the terms and conditions of the airline's cancellation policy. As per Virgin Australia Airlines' cancellation policy, the airline provides free cancellation for passengers who cancel their tickets within the risk-free period. Some more essential information is narrated below.
Virgin Australia Cancellation Policy
- The airlines provide free cancellation within 24 hours of the booking period and the policy applies to both refundable and non-refundable tickets.
- The 24-hour cancellation is not valid for Group booking discounted fares and reward booking tickets.
- The airlines are not allowed to cancellation for the tickets after check-in.
- The airlines allowed for cancellation of the duplicate reservation for the low-fare ticket up to 72 hours before the scheduled take-off of the flight.
- The passengers who cancel their tickets after the risk-free window need to pay a cancellation fee for cancelling a flight ticket which depends upon the fare class and fare rules.
- The Flexi ticket holder passengers can cancel their reservation up to 2 hours before the scheduled departure of the flight.
- Rather, the Eco fare ticket holder passengers can cancel their reservation after the risk-free period but they need to pay their whole ticket fare for the cancellation.
Virgin Australia Refund Policy
- The refund for unused tickets can be used within 365 days from the date of issue. A passenger will not be able to use it after this time boundary.
- A passenger can cancel the ticket with upgraded fare. In such instances, the base-fare remains non-refundable.
- An ADM will be issued if refunds out of sequence are not allowed as per IATA standard.
- All travel must be completed and all forward flight segments must be cancelled before submitting a refund application.
- In adherence with Virgin Australia Refund Policy, this airline provides refund in the original form of payment and it takes up to 12 days. It gets credited after the deduction of the cancellation fee.
- The refund amount can be used up to 12 months from the date of issuance. It can be used for the future purchases.
If you are not satisfied with any of the given point, you may contact the passenger support team working for this airline company. The support professionals are talented and sufficiently trained. They put their hundred percent effort in assisting the domestic and overseas passengers.
What is the Virgin Australia Cancellation Fee?
- The cancellation fee per passenger is AUD$80.00 for the cancellation of domestic flights via GCC. However, the cancellation of international flight via GCC takes AUD$80.00 as
- Virgin Australia Cancellation Fee and capped at AUD$320 per booking will be charged by the airline. The cancellation fee at Virgin Australia is subject to change as per the laws established by different countries.
- The passengers who cancel their ticket due to a medical emergency such as if the passengers themselves or the travel companion are unable to fly due to medical reasons are eligible for a refund. But the passengers must need to produce valid medical proof for the same.
- The passengers are also entitled to get a refund if the cancellation is due to natural disasters, technical disruptions, or other unavoidable reason. These are all about Virgin Australia's Refund policy.
