Garuda Indonesia tries to provide flexibility to its flyers and it can be in rules and regulations, flight ticket fares, and many more. If anyone is looking for a cancellation then, before doing anything, just follow the below-given instructions and learn the complete information about the Garuda Indonesia Cancellation Policy.
Garuda Indonesia 24 Hours Cancellation Policy
Garuda Indonesia offers full refund if the ticket is canceled within 24 hours booking but the difference between departure and booking date should be seven or more days
Garuda Indonesia 24-hour cancellation policy allows the passangers to cancel the flight within 24 hours of booking and you will receive full refund if the flight departs minimum 7 days later. this applies to all types of of fare tickets.
Garuda Indonesia Cancellation Policy
Cancellation Rules for the Time frame
- Usually, flyers are allowed to cancel their flight ticket booking before departure of the flight time but, Garuda Indonesia will accept the flight ticket cancellation up to 2 hours from the departure of the flight time.
- In case, if the flight ticket is canceled the first 24 hours after the flight ticket booking then, the passenger will get the chance to get a full refund amount.
- The flight ticket cancellation will be applicable or valid if it is canceled from the official website/mobile app or directly from the customer service helpdesk.
Cancellation rules for the Events
According to the Garuda Indonesia Cancellation Policy, due to a medical emergency relative death, or judicial or court order, the passenger needs to complete the documentation procedure and get the full refund.
Cancellation Rules for the Natural Disaster
- In case, a flight ticket is delayed disrupted, or canceled due to a natural or climate issue then the passenger will get the complete refund amount without any deduction.
- If the flight has been disrupted more than five hours from the departure of the flight time then, the passenger can claim the full refund.
What is the Garuda Indonesia Refund Policy?
- The refund rules will be applicable after the cancellation of the booking and it will give the actual status of the refund as well.
- The refundable fare will be allowed within 7 to 10 working days and it will count from the cancellation of the flight ticket.
- According to the Garuda Indonesia Refund Policy, the total fare will reach directly to the flyer's same bank account or the same payment option that was used for the same flight ticket booking.
- In some special cases, the passenger needs to claim the refund request from the official website of Garuda Indonesia.
- In case, if the flight ticket is canceled by the travel agent then, it will take around 25 working days after the cancellation of the reservation.
- The refund rules will not apply to group ticket booking holders, infant or child reservations, and pet reservations.
- In case of special event cancellation, the passenger needs to follow the documentation policy of Garuda Indonesia.
- The non-refundable flight ticket is also allowed to claim the refund but, the flight ticket fare will convert into the reward points which will be used for the next flight ticket reservation.
How to Raise the Refund Request from Garuda Indonesia
- Reach out the www.garuda-indonesia.com through any simplest search engine.
- Under the homepage, pick the My Booking option.
- Write the Booking Code along with the Last Name.
- Access your booking itinerary and tap on the Refund Request option.
- Now, fill in the complete details and attach the related document.
- Pick the Submit button.
Garuda Indonesia Cancellation Charges On Ticket Cancellation
The cancellation charges are not similar for all flyers and they will be inspired by the flight tickets of the passengers. Apart from that, it will be generated after observing the flight ticket fare, distance, class, duration, and many more things. Generally, the passenger needs to pay around 100 to 400 US dollars as a cancellation fee if the 24 hours have been completed from the flight ticket booking.
FAQs on Garuda Indonesia Cancellation
Q: What are Garuda Indonesia's cancellation fees based on?
Garuda Indonesia's cancellation fees are typically based on factors such as the fare type, route, and the time of cancellation.
Q: How much does Garuda Indonesia charge for cancelling a flight?
The cancellation fee charged by Garuda Indonesia varies depending on the specific circumstances of the booking. Generally, the fee can range from a nominal amount to a percentage of the ticket price.
Q: Are Garuda Indonesia's cancellation fees the same for all types of tickets?
No, Garuda Indonesia's cancellation fees may differ depending on the fare type and ticket class. For instance, refundable tickets might have lower cancellation fees compared to non-refundable ones.
Q: Is there a deadline for cancelling a flight with Garuda Indonesia without incurring a cancellation fee?
Yes, Garuda Indonesia typically imposes a deadline by which passengers must cancel their flights to avoid or minimize cancellation fees. This deadline may vary based on the fare rules and ticket type.
Q: Does Garuda Indonesia offer any exemptions or waivers for cancellation fees?
Garuda Indonesia may provide exemptions or waivers for cancellation fees under certain circumstances, such as medical emergencies, bereavement, or flight disruptions caused by the airline. However, eligibility for waivers is subject to Garuda Indonesia's discretion and specific conditions.
Q: Can I expect a refund of the cancellation fees if I cancel my Garuda Indonesia flight?
In most cases, Garuda Indonesia's cancellation fees are non-refundable. However, if the airline cancels the flight or if there are extenuating circumstances, passengers may be entitled to a refund of the cancellation fees paid.
Q: How can I find out the specific cancellation fees for my Garuda Indonesia booking?
The exact cancellation fees applicable to your Garuda Indonesia booking can typically be found in the fare rules and terms and conditions associated with your ticket. You can also contact Garuda Indonesia's customer service for clarification.
Q: Are there any circumstances where Garuda Indonesia might waive cancellation fees?
Garuda Indonesia may consider waiving cancellation fees in exceptional cases, such as natural disasters, government-imposed travel restrictions, or other unforeseen events beyond the passenger's control. However, such waivers are subject to evaluation and approval by the airline.
Q: Can I change my flight instead of cancelling to avoid paying cancellation fees?
Yes, Garuda Indonesia may offer the option to change your flight instead of cancelling it, which could potentially help avoid or reduce cancellation fees. However, changing a flight may still incur additional charges depending on the fare rules and availability.
Q: What is the process for requesting a refund of cancellation fees from Garuda Indonesia?
If you believe you're eligible for a refund of cancellation fees from Garuda Indonesia, you can typically submit a refund request through the airline's official website, customer service hotline, or at the ticketing counter. Be sure to provide all necessary documentation and follow any specific instructions provided by Garuda Indonesia for the refund process.
