Due to personal reasons, if you have decided to cancel your Eva Air booking before starting the flight cancellation process, you need to read below the presented Eva Air Cancellation Policy.
Eva Air Cancellation Policy
- Passengers are allowed to cancel their booking up to 2 hours from the scheduled departure of the flight time but if passengers want to save cancellation charges then, they are required to cancel their booking first 24 hours from the flight ticket booking.
- The cancellation rules will not entertain the infant, group reservation cancellation, and unaccomplished minor cancellation booking.
- The cancellation charges are not fixed and that will depend on the duration, distance, class, router, date, and other major factors.
- If the flight ticket is canceled by Eva Air then, the passenger will get the full refund amount.
- If the flight is delayed more than 3 hours Eva Air will offer some complimentary vouchers and coupon codes for beverages or meals but this facility is only available on some specific flights.
- Due to emergency conditions such as bad climate, passengers will get back full refund without any cancellation charges.
- Due to serious illness or relative death, passengers can cancel their flight anytime and they will receive a refund without any cancellation fee but they have to submit relevant or important documents.
- Thus, passengers can easily understand through the above-mentioned Eva Air Cancellation Policy but this cancellation fee can differ because according to time, distance, and fare, it will decide.
Process to Cancel Eva Air Flight Ticket
Passengers are allowed to cancel their reservation directly from the website or mobile app of the Eva Air or customer service helpline number. Let’s see each process with step-by-step guidance.
Steps to Cancel Eva Air Flight Ticket Online:
- Open any search engine then, type evaair.com in the URL section.
- Then, pick the Manage section and select View My Booking.
- After that, pick the Cancel booking option under the View My Booking Category.
- Next page, you need to enter the correct Booking Reference Number and Last Name of the flyer.
- Hit on the login button and now, access your booking.
- Under the travel itinerary, you must find the Cancel option and confirm on the same.
Steps to Cancel Eva Air Flight Ticket Online
- Initially, you must dial the phone number of the customer helpdesk at Eva Air.
- During the call, you will get an opportunity to speak with a customer service representative.
- Over the call, you need to share your booking information such as ticket number & passenger name.
- Now, passengers can avail of complete assistance for flight ticket cancellation.
- The travel representative will give you the best possible help for cancellation.
- After the cancellation of the flight ticket, passengers will get a notification or canceled e-ticket on their registered email & mobile number.
Eva Air Refund Policy
- The refund policy works under the Eva Air cancellation policy and it is only applicable when you have made the payment online on the official website of Eva Air.
- If a passenger wants to refund the ticket number and booking number should be provided for the refund amount.
- If the passenger has booked the ticket through a credit card the cancellation refund amount will reflect on the same credit card and it is also the same procedure for debit card or net banking.
- The refund amount will transfer in 7 to 8 working days and it will reflect after 4 to 5 working days.
- If a new flight ticker is less than the last flight fare passengers will get the remaining amount via reward points from Eva Airlines.
- The refund policy is very same for all citizens from all countries and it also includes baggage allowances.
- For some special requests, the passenger needs to raise the refund request, the refund amount will be processed.
- According to the Eva Air Refund Policy, flyers can only raise the refund directly to the Eva Air website.
To get the special refund, just type https://booking.evaair.com/flyeva/eva/b2c/refund-application-login.aspx?lang=en-us and fill out the complete application form. - Therefore, passengers will get accurate and correct refunds after the cancellation of a flight ticket because Eva Air offers a flexible and extensive Eva Air cancellation policy or flight change policy.
Eva Air Cancel Flight Compensation
Under the EU regulation law, every passenger is eligible to claim the compensation charges of 650 Euro or 700 US dollars for every Eva air flight disruption or cancellation. But, there are certain conditions must be applicable such as:
- The Eva Air flight must depart from any European Airport and it will not be applicable for outside Europe.
- The cancellation fee will count from the cancellation point and distance from the destination place.
- The compensation will not work if the flight ticket is canceled at another European Airport or another country airport.
Eva Air Cancellation Charges On Ticket Cancellation
The cancellation rules are not constant and they will be based on the passenger's flight ticket it can pick plenty of features from the passenger's flight ticket such as distance, duration, class, or other major things from the passenger's flight reservation.
- As per the rules, passengers need to pay more than 50 US dollars for domestic flight ticket cancellation.
- For international flight ticket cancellation, the passenger needs to pay around 100 US dollars as a cancellation fee.
- If the flight ticket is canceled up to 3 hours before the departure of the flight time then, the passenger needs to pay 100 to 400 US dollars as cancellation charges for each person.
- If the flight ticket is canceled before departure of the flight time then, the entire amount will be considered as a cancellation fee.
- Passenger doesn't need to pay cancellation charges separately rather they will automatically be deducted from the original flight ticket fare amount
FAQs on Eva Air
Q: Is there a fee for cancelling a flight with EVA Air?
The cancellation fee varies depending on factors such as the fare type, route, and time of cancellation. Some tickets may be non-refundable, while others may incur a cancellation fee.
Q: Can I cancel my EVA Air flight online?
Yes, EVA Air provides online tools for passengers to cancel their bookings through the official website or mobile app. However, certain tickets may require cancellation through a customer service representative.
Q: What happens if I cancel my EVA Air flight within 24 hours of booking?
Passengers who cancel their EVA Air flight within 24 hours of booking may be eligible for a full refund or credit, depending on the fare rules and ticket type.
Q: Can I get a refund if I cancel my EVA Air flight due to a medical emergency?
EVA Air may offer refunds or credits for cancelled flights due to medical emergencies, provided passengers provide appropriate documentation, such as a doctor's note or medical certificate.
Q: Does EVA Air offer flexible cancellation options?
EVA Air offers flexible booking options, including refundable and changeable tickets, for passengers who may need to alter or cancel their travel plans.
Q: How long does it take to receive a refund for a cancelled EVA Air flight?
The processing time for refunds varies depending on factors such as the payment method used and the volume of refund requests. Typically, refunds are processed within a few weeks.
Q: Can I cancel only part of my itinerary with EVA Air?
EVA Air's cancellation policy may allow passengers to cancel only specific segments of their itinerary, subject to applicable fees and fare rules.
Q: What happens if EVA Air cancels my flight?
If EVA Air cancels a flight, passengers are entitled to various options, including rebooking on an alternative flight, receiving a refund, or obtaining compensation as per regulations.
Q: Are there any circumstances where EVA Air waives cancellation fees?
EVA Air may waive cancellation fees under certain circumstances, such as flight disruptions, natural disasters, or other events beyond the passenger's control. However, eligibility for fee waivers is subject to EVA Air's discretion and the specific circumstances of each case.