Sometimes cancellation of flight tickets is left the only option for the passengers. If due to official or personal reasons. China Airlines has a simple and user-friendly policy under which passengers can cancel without any worries. The airlines also provide the facility to their passenger’s flight tickets up to 1 hour before the scheduled departure. In this article, we will get details of some essential matters about China Airlines Cancellation policy which we must remember at the time of cancellation. You will get to know the policies related to flight cancellation and getting refund. As the airlines make simpler the cancellation process and provide cancellation via their official website as well as offline as per the passenger's comfort. But as per observations, cancellation via online is easier than offline cancellation.
China Airlines Cancellation Policy
- The airlines will charge a cancellation fee for cancellation after the risk-free period which depends upon the fare type and the time of cancellation.
- The airlines will not charge any cancellation fees for medical emergencies or military deployment.
- The airlines will not charge any cancellation fees for the death of any family member or serious illness of the parents.
- Passengers can also cancel their flight free of cost if the flight is canceled via the airline.
- Passengers can cancel their tickets at free if they cancel within 24 hours of booking. In that case, the ticket must be made at least 7 days before the departure date.
How to Cancel CHina Airlines Flight Ticket
Cancel the flight via the airline’s website
- Open the official website of china airlines in any web browser
- Now you have to go to the “Manage Booking” section.
- Here, enters the passenger’s last name along with the booking reference number.
- Followed by clicking on the tab “Next” button
- Then, the website will display your booking
- Here, you can select the option ‘Cancel flight’
- After cancellation, the airlines will send a confirmation to your registered email or registered phone number.
Cancel flight via call
- Dial the airline’s official help center number.
- Then, you will get assistance via the IVR support system.
- Follow the computerized voice and get connected with the reservation executives.
- Provide them, with booking details and explain the reason for the cancellation.
- The executive will review your booking, if the booking is eligible for cancellation then process the cancellation.
- After cancellation gets a confirmation message to your registered email or phone number.
Cancel at the Ticket Centre
The passengers of China Airlines can even cancel their flight tickets via the airline’s ticket counter. Passengers just need to visit the nearest China Airlines ticket center. After that, provide the booking details to the counter’s representatives. The executives will check the booking details and process the cancellation. The customer care executives will assist you to address your queries and also make sure that they get resolve all queries. He/she will help you to get the refund as per China Airline's refund policy.
China Airlines Refund Policy
- As per China Airlines' refund policy, the airlines will not provide any refund for the tickets after completing the check-in process.
- The airlines generally take 7 to 20 days to reflect the refund amount in the customer's bank account.
- The passengers can apply for a refund for the tickets which are eligible for a refund and made via the proper channel of China Airlines.
The refunds are generally made through its primary payment source. Rather, tickets made through cash, need to reimburse to the passenger’s account. You will not get any refund for the non-refundable tickets. Rather, you will get a refund for cancellation up to 48 hours before the scheduled take-off of the flight passengers who have insurance tickets. These are all about China Airline's cancellation policy.
China Airlines Cancellation fees
After the risk-free period, passengers need to pay cancellation fees for cancellation of flight tickets which is depends upon the fare type, number of tickets booked, the departure point, destination on the tickets, time and date of cancellations, etc. Generally, the airlines charge 200 USD per ticket as a cancellation fee. Rather, insured tickets can be canceled free of cost within 48 before the scheduled departure of the flight.
What is China Airlines Flight Compensation Policy?
As per China Airlines refund policy, the passengers are eligible for compensation for delayed flights where the passengers are eligible for compensation if the flight is delayed by three hours and more. The airlines also provide compensation when the flight is cancelled via the airlines and informed the passengers less than 14 days before departure. Overbooking is another reason to get compensation from the airlines. The passengers can also apply for compensation if they missed their connecting flight to a delayed flight. The compensation amount for the delayed flight is about 600 Euro.